Leasing
501-331-2121
Tenant Relations
501-331-2122
Service Department
501-331-2123
Use your tenant login to make manual or automatic payments through your checking account. You can also view your payment history and submit maintenance requests.
To learn more about using your online portal
watch this short tutorial.
You can pay your rent in cash at one of over 100 Rent Money locations. Rent Money is a service that allows you to pay your rent in cash at ACE Cash Express, Walmart, Kroger, Easy Money, Superlo and other popular Memphis retailers. You will just need your unique Rent Money voucher which can be found in your resident portal. Click on the Resident Portal Button, and click on "Make One-Time Payment" to find your Rent Money payment voucher. To learn more about how to pay with Rent Money watch this short tutorial .
Before move-in, we ask tenants to watch the four videos below to understand the basics of leasing through Mid South Best Rentals--including how to pay, how to care for the home, and how to honor the lease agreement. If you have questions about information contained in the videos, feel free to call us at 501-331-2122 for clarification.
What does MSBR look for in a rental application?
What documents are required to complete the application?
How important is credit?
We do not require a certain credit score. However, we do wish to see positive credit references and wish not to see:
Feel free to call our friendly service department for prompt help with your repair needs, or email repairs@midsouthbestrentals.com
Wait! Before you call, check out our Do-It-Yourself tutorials below to save time and money on common service issues.
To get a quick overview of maintenance basics, watch this 3 minute tutorial video.
Where is your office?
We do not currently have a leasing office in Little Rock. Our Corporate Office is located in Memphis, and our rental process is handled remotely from there.
Can I fill out a paper application?
We only accept online applications at this time. You should have a valid email address to apply.
How long will it take for my application to be processed?
It typically takes about 2 business days. You’ll be notified of your Application Status by email and text.
What are the qualifications to rent with you?
We will look at employment & rental history, monthly income, background, and credit history. Click here for a more detailed list! Click here to see why you should care.
My application was denied. What can I do?
If you have documentation that could overturn the decision, such as a rental ledger or check stubs, please email that info to processing@midsouthbestrentals.com and allow 3 business days for review.
How do I send my documents?
You can email your documents when you apply, or after you’ve been approved, to processing@midsouthbestrentals.com Click here for a list of documents you need to send .
How do I view your homes?
Only our Move In Ready homes are available for viewing. Once you’ve applied, been approved, and sent us your documents, you can receive a key code to the homes you would like to view.
How do I place a deposit?
Once you’ve found the home of your choice, visit any CVS or ACE Cash Express to pay the deposit with cash. There will be a $4 processing fee. Contact us with your move in date and receive your unique Pay Near Me code, and as soon as the payment is received, the home will be taken off the market and reserved for 2 weeks in your name.
Can I transfer my deposit to another home?
Our deposits are non-refundable and non-transferrable.
How long will a deposit hold a home?
Once you’ve paid a deposit, the home will be held for two weeks.
Can I place a deposit on a home that is not Move In Ready?
Yes! But for safety reasons, you will not be able to view the home until it is Move In Ready, so keep that in mind as you make your decision.
When do I pay my First Month’s Rent?
Once you've paid your deposit and scheduled your move in, you’ll pay your first full month’s rent on your scheduled move in date. You can pay your rent with cash at any Rent Money location (ACE, Wal-Mart, or Kroger) with a unique code we will provide to you. If you move in on a date after the 1st of the month, your second month’s rent will be pro-rated based on your move in date.
When do I sign my lease?
Our leases are processed online through DocuSign. You’ll receive it via email and can sign electronically.